Shipping policy

Digital Delivery Policy

Digital Products Only
We only sell digital products. No physical items are shipped, and no shipping fees are charged.

How You Receive Your Files

• Instant Access: Upon successful payment, you'll be redirected to a download page with your files or 
• Email Confirmation: An automated email with a secure download link will be sent immediately

Download Link Validity
Download links remain active for 30 days from purchase. After this period, contact us to request a new link.

Delivery Issues
If you don't receive your email within 10 minutes, check spam/junk folders. If still missing, email info@thegreetingshelf.co.uk with your full name and order number. We'll respond and resend within 2 business days.

Data Protection
Personal information provided for delivery is processed under UK GDPR and used solely to fulfill your order.